AI that works the way your business does.

Shammasi builds AI voice and chat solutions that answer calls, qualify leads, book appointments, and handle customer inquiries, tailored for real businesses, not tech giants.

How Our AI Phone Agent Helps

Answer & Route Calls

Never miss a call again. Our AI handles inbound inquiries, routes them to the right person, or books appointments instantly.

AI Chat on Your Website

Convert visitors into leads 24/7 with chatbots that actually sound helpful not canned.

Appointment & Lead Automation

Let your AI agent schedule, confirm, and reschedule, synced with your calendar.

Outbound Campaigns

Run call or SMS campaigns to re-activate dormant leads or send reminders automatically.

Business Intelligence Layer

Access dashboards that show call data, conversation insights, and lead performance.

Workflow Integration & Custom Automations

Connect your AI with CRM systems, forms, and team workflows, automatically update records, trigger follow-ups, and save hours every week.

Let our AI handle it, call now to book or get instant answers.

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Why Businesses Choose Us

Deliver faster responses, better service, and greater efficiency with Shammasi’s advanced AI solutions built for modern businesses.

  • Human sounding: AI engages customers naturally, not robotically.

  • Integrates seamlessly: connect with your CRM, calendar, or booking tools.

  • Trained on your business data: every answer matches your tone, pricing, and policies.

  • Affordable & scalable: perfect for growing SMBs ready to automate without over-engineering.

  • Fast setup & real results: launch your AI in days, not months.

  • Continuous improvement: your AI gets smarter with every interaction.

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Industries We Serve

From local businesses to national enterprises, Shammasi’s flexible AI systems are designed to support any industry, without limitations.

  • Health & Wellness (clinics, dental, physiotherapy, optical)

  • Real Estate & Property Management

  • Legal, Finance & Accounting

  • Retail & eCommerce

  • Home Services & Trades

  • Education & Coaching

  • Professional Services (consultants, agencies, recruitment)

Tailored AI solutions for every business.

Customer Engagement AI

Engage leads the moment they reach out. Answers questions instantly. Captures contact info. Books or routes appointments. Works via voice, chat, or SMS.

Sales & Follow-Up AI

Boost conversion rates by following up automatically. Calls leads who filled your form. Sends reminders and promotions. Qualifies prospects with natural dialogue.

Support & Service AI

Provide seamless 24/7 support. Answers FAQs. Troubleshoots common issues. Escalates complex cases to your team instantly.

Analytics & Optimization

Turn every interaction into insight. Track engagement, response times, and conversions. Identify bottlenecks. Continuously improve with real data.

Operational Efficiency AI

Automate repetitive tasks across your business. Update CRM records, assign tasks, trigger workflows, and eliminate manual admin. Saves hours every week and keeps your team focused on high-value work.

Marketing & Outreach AI

Run intelligent outbound campaigns across voice, SMS, and chat. Re-engage cold leads, promote offers, send reminders, and personalise messages at scale without lifting a finger.

Whether you’re a growing startup or an established mid-size firm, Shammasi scales with you.

Technology built by real people who understand real business.

At Shammasi, we believe AI shouldn’t be complex, expensive, or impersonal.
We design automation that sounds human, feels smart, and fits your existing operations, not the other way around.  Founded in Perth, we serve SMBs across Australia and beyond with one goal:
to make automation accessible, affordable, and practical for every business.

FAQs

How is this different from traditional phone systems or IVRs?

Unlike old-school IVR menus (“Press 1 for sales…”), this AI system speaks naturally with your customers. It understands intent, answers questions, qualifies leads, and even books appointments. All without hold music or transfers.

Is the system secure and compliant with Australian privacy laws?

Yes. All data is handled under Australian Privacy Principles (APPs) and stored securely with encryption and access control. Your customers’ information stays private and protected.

Which business tools and platforms does it integrate with?

The AI connects with CRMs, booking calendars, and workflow tools. Once integrated, it automatically updates customer records, syncs appointments, and triggers automations in real time.

What types of businesses is this designed for?

It’s built for a wide range of Australian businesses, from trades and real estate to health, retail, agencies, and professional services. If you receive customer calls or inquiries, it can help.

What exactly is an AI Phone Agent, and how will it help my business?

It’s a smart virtual receptionist that answers calls instantly, provides information, captures leads, and schedules appointments, so your team never misses a customer opportunity, even after hours.

Can the AI manage reminders, follow ups, and reactivation campaigns?

Absolutely. It can send automated reminder calls, SMS confirmations, and follow up messages, helping reduce no shows, re engage old clients, and maintain steady bookings.

How is the AI customised for each business?

Before launch, the system is trained on your specific details, services, tone, FAQs, and customer flow. Each setup is tested and refined so the AI sounds natural and represents your brand accurately.

How quickly can I get started?

Most businesses go live within a few days. Once your details and connections are set up, your AI agent can start managing calls almost immediately.

Contact SHAMMASI PTY LTD

Have questions about our AI Phone Agents or want to see how they can help your small business? Fill out the form below, and our team will get in touch with you soon.